Welcome to Geen Shop’s Delivery Service
At Geen Shop, we understand that the journey from our nursery to your home is crucial for the health and vitality of your plants. That’s why we’ve designed a delivery process that prioritizes care, efficiency, and reliability. Whether you’re adding a lush Apple Tree to your orchard or enhancing your indoor space with Air Purifying House Plants, we ensure your green companions arrive in perfect condition, ready to thrive.
Why Trust Our Delivery? Our mission—Your Home, Just Greener—guides every step. We partner with expert growers and use robust packaging to protect your plants, coupled with mindful shipping practices. From click to plant, we’re committed to your satisfaction.
Shipping Options and Timelines
We offer flexible shipping options to suit your needs, ensuring your plants reach you promptly, no matter where you are in the world (excluding Asia and a few remote regions). Here’s how we deliver:
Standard Shipping
For those who want a balance of speed and affordability, our Standard Shipping uses trusted carriers like DHL or FedEx. With this option, your order is processed within 1-2 business days, and delivery takes 10-15 days after shipment. The shipping fee is $12.95, making it ideal for gardeners eager to get their plants without delay.
Free Shipping
For orders over $50, we offer Free Shipping via EMS. This economical option ensures your plants arrive safely within 15-25 days after shipment. It’s perfect for budget-conscious plant lovers who are planning ahead for their gardening projects.
Note: All orders are handled with care from our base in Nashville, TN, and shipped globally. Processing time is 1-2 days to ensure plants are healthy and ready for transit.
Our Delivery Process: From Nursery to Your Door
We take pride in our meticulous approach to delivery, designed to mirror the nurturing environment of your home garden. Here’s what happens behind the scenes:
- Order Processing: After you place your order, our team carefully selects and prepares your plants within 1-2 days. We check for health and quality, ensuring they meet our premium standards.
- Packaging: Each plant is packaged with expert care using eco-friendly materials that provide insulation, moisture control, and protection against shocks during transit. Our robust packaging minimizes stress on the plants, keeping them vibrant.
- Shipment: Depending on your chosen option, we ship via DHL, FedEx, or EMS. These carriers are selected for their reliability and tracking capabilities, so you can monitor your delivery every step of the way.
- Delivery: Upon arrival, your plants will be ready to acclimate to their new home. We include care instructions to help you get started immediately.
This process reflects our commitment to quality and your well-being, ensuring that every plant—from Berry Bushes to Citrus Trees—arrives as beautiful as intended.
International Delivery and Considerations
Geen Shop serves plant enthusiasts across the globe, bringing the joy of gardening to diverse climates. However, we currently exclude Asia and a few remote regions due to shipping constraints. For international orders, we adapt our packaging to handle longer transit times, ensuring plants remain healthy. Our carriers comply with international regulations, and we provide all necessary phytosanitary certificates for smooth customs clearance.
If you have questions about delivery to your specific location, our customer service team is here to help—just reach out at [email protected].
Returns and Guarantee
We stand by the quality of our plants. If you’re not satisfied, we offer a hassle-free return policy within 15 days of receipt. Please contact us promptly, and we’ll guide you through the process to ensure a smooth resolution. Our goal is your complete satisfaction, from delivery to long-term growth.
Join the Geen Shop Community
By choosing Geen Shop, you’re not just buying plants—you’re investing in a greener, more tranquil lifestyle. Our delivery services are tailored to support your journey, whether you’re a seasoned gardener or a beginner. Explore our curated collections, from Air Purifying House Plants to Cherry Blossom Trees, and let us help you create your sanctuary.
Thank you for trusting us with your plant needs. We look forward to growing together!